LIBRARY ASSESSMENT
Uncover opportunities for even better service.
LibraryIQ uses a data-driven approach, expert analysis, and library best practices to provide library assessments that reflect local community needs, highlight areas of strength, and identify opportunities for growth.
The result? Clear, actionable recommendations that harness innovation, maximize budgets, and improve efficiency and patron service.
LibraryIQ assessments add value to eight key areas of the library:
Facilities
Track and analyze how space is allocated and used to maximize flexibility, connectivity, and engagement. Explore user experience from arrival to departure, including locating and checking out materials, interacting with technology, participating in events, and just hanging out.
Collections
Optimize circulation and maximize collection budgets by evaluating performance, relevance, and condition of materials. Review and improve selection processes, acquisitions and cataloging workflow, and criteria for regular weeding. Analyze marketing, merchandising, and policies for collection maintenance.
Technology
Improve patron experience by analyzing library systems and technology, including computer and internet capacity, website, print services, kiosks, mobile apps, and more. Assessment of library management systems and vendor relationships to provide an overview of and recommendations for hardware and software licensing agreements, maintenance, and update policies.
Programs
Strengthen library programming and increase community impact. Analyze performance of current programming, map to patron demographics and community interests, and evaluate opportunities for partnership with local organizations to avoid duplication of services.
Business Operations
Improve efficiency and quality of services by analyzing budget, hours of operation, staffing, existing and potential funding sources, policies and practices for fee recovery, and compliance with community regulations and implementing best practices.
Marketing
Attract new and existing patrons by identifying target audiences, analyzing community demographics, and reviewing in-facility and digital marketing assets including website, mobile apps, and social media. Study patron satisfaction by collecting and evaluating patron profiles and feedback.
Staffing
Improve staff retention and job satisfaction by assessing overall staff makeup, areas of expertise, rates of turnover, onboarding processes, salary, and development opportunities.
Community Engagement
Enhance community engagement by assessing current and potential opportunities to expand outreach, broaden financial support, and provide staff/board with training relevant to community engagement.
WHY IQ?
We’re Data-Driven
LibraryIQ uses data, not instinct, to inform the most critical decisions at your library. When decisions are backed by data, you can feel confident that you’re supporting the community’s needs.
We Know Libraries
LibraryIQ services are provided by library practitioners with current, real-world experience supporting libraries across the US. LibraryIQ experts are focused on streamlining operations and improving patron experience.