Acquiring a deep understanding of patron and community needs, what libraries can offer, and how the two intersect is crucial to operating great public libraries. Using advanced patron segmentation tools, online surveys, focus groups and face-to-face interviews, along with demographic and growth projection analysis, a LibraryIQ community needs assessment synthesizes valuable input from library stakeholders and the greater community.
Compare visits, circulation per capita, computer use, program participation, budget per capita and other metrics with peer libraries of similar size and service population.
Generate reliable public perception data for use in collection, program and technology planning and funding requests.
Map current operational activities with best practices in the industry.
Gather staff and stakeholder suggestions for service enhancement.